Part I of my free eBook has been published

This blog has been pretty quiet over the last 2 years. The reason for this is that I have been working on a free eBook entitled “Theories of Work: How We Design and Manage Work“.

The purpose of writing this book has been to educate and create curiosity. It’s all been written in my spare time. I am not interested in making money from it, I am more interested that nothing inhibits a reader from reading it.

There are three parts to the book, and each part will be published online as a Webisode on a new dedicated site www.theoriesofwork.com. The online format protects the content owner, and enables anyone to either read it, or listen to it (an audio version will be coming soon).

I have “road tested” some of this material, in both the West and the East, and there seems to be genuine interest in its content; validating my assumption that it would be worthwhile writing the book. You may have seen my 21st Century PMO talk last year which contained content from Part I, or you may have seen my talk in Japan which contained content from Part II. You may have also read Deming’s 14 Points on my blog which contains content from Part III.

I have drawn on many sources for the content of the book, and in doing so I have kindly been given permission to use content from various authors, scholars, academics, publishers, institutes, and private individuals, under the agreement that it was a free, independent and a non commercial offering.

I have just published Part 1: Origins of the Design and Management of work at www.theoriesofwork.com.

Perhaps this might be of interest to you and/or to people that you know. I hope you enjoy it, and if you do, please tweet or publicise it so that others may also hear about it.

Here is a list of the Design and Management Concepts that are covered in each chapter.

Introduction and Preface

  • Discoveries
  • Purpose of this work
  • Organisational Norms
  • Panaceas and Fads
  • Organisational Traps
  • The Western Management Trap
  • The Problem to Solve

Chapter One: Early Beginnings

  • Craft Production
  • Industrialisation, Manufacturing Systems, Factories, and Assembly Lines
  • Centralised Authority
  • Cost Accounting
  • Payroll
  • Time and Materials
  • Piece-work
  • Production Quality
  • Standardisation
  • Interchangeability
  • Mass Production, Make and Sell, and Batch Production
  • Economies of Scale

Chapter 2: Management Arises

  • The Organisation, Top Down Hierarchy, Hierarchical Responsibilities, and the Organisation Chart
  • Division of Labour, Line Executives and Staff
  • Decentralisation and Division of Responsibilities, Operating Units and the Departmental Divisional Structure
  • Specialization and Functionalisation
  • Working Hours, Child Labour, Unions and Workplace Inspection
  • Personnel Management
  • Management Reporting and Real Time Data
  • Cost Accounting
  • The Salaried Manager, Management Schools, Textbooks and Manuals
  • Standardisation of Tasks, High-Skill Tasks to High-Cost Workers, and Quality of Output

Chapter 3: Management Science

  • Scientific Management and “Taylorism”
  • Productivity Incentives; Payment by Results
  • Work Analysis, Work Breakdown, and Work Measurement
  • Best Practices and Benchmarking
  • Standardized Work, Standard Times, Production Standards, Work Instructions, Job Descriptions, and Work Inspection
  • Division of Responsibility; Planning vs Doing; Blue-Collar vs White-Collar jobs, and Functional Supervision
  • Process Improvement and Waste Removal
  • Time sheets, Employee Discipline and Employee Performance Records
  • Worker Efficiency, Worker Utilization and Worker “laziness”
  • Staff Suggestion Schemes
  • Management Consulting

Chapter 4: Scientific Management!  A Mental Revolution

  • Command and Control; A Global Management Mental Revolution
  • The Efficiency Expert
  • The Bonus System
  • Gantt Charts; Planning Work, Presenting Facts about Progress, and Scorecards
  • Getting Work Done on Time, Standard Times, and Service Levels Time and Motion Studies
  • Removing Idleness and Waste
  • Moving the Work to the Workers (the Moving Assembly Line)
  • Task Cards and Time Clocks
  • Worker Report Cards, Inspection of Performance, Performance Reviews, Removing “Dead Wood” and Laggards
  • Forced Employee Ranking; the “Bell Curve”
  • Inspection of Workers, Supervisors and Executives
  • Vacation Schedules and Records of Absence
  • Quick Fix Change Programs
  • Functions with Department Heads and Targets
  • Quality Inspection
  • Activity Based Accounting
  • Mass Management Education, Courses and Literature
  • Documented Best Practices, Codification of Method, Written Documentation and Instructions
  • Assessing Job Applications Through Tests
  • Breaking Work Down into Components, and Specialized Departmental “Factories”
  • Scientific Management Applied to the Office
  • The Head Office
  • Technology to Aid Efficiency
  • Fordism
  • Flow Production, Routinized and Intensified Labor, Analysis and Documentation of Processes
  • Consumerism; Build, Market, Sell, Service
  • International Operations and Franchising Systems
  • The 8 Hour Day and 5 Day Week
  • Company Discount Schemes

Chapter 5: Administration, Bureaucracy and Numbers

  • Financial Reporting Systems, Continual Financial/Operational Planning and Measurement
  • Key Performance Indicators, Performance Measures, Functional Revenue and Costs Accounting, Return on Investment, Return on Sales – and Sales to Assets, Return on Equity, Financial Targets Against Operational Targets
  • Standard Financial Ratios
  • Modern Cost Accounting Practices; Cost Accounts for Labor, Material and Overhead, Standard Costs, Variance Analysis
  • Corporate Budgeting, Budgets for Cash, Income and Capital, Flexible Budgeting, and the Program Budget System
  • Market Forecasting, Sales Forecasts and Planning
  • In Company Pricing Structures – Same Producer Cannibalization
  • Pricing Formulas and Market Based Pricing Systems
  • Autonomous Functional Divisions and Inter-Divisional Relations Committees
  • Mass Production Coupled With Customer Satisfaction
  • Planned Obsolescence; Annual Product Changes
  • Management Efficiency; a Reliable, Efficient, Machine-Like Process
  • Executive Education Programs, Management Schools
  • Coordinated Control and Decentralization
  • Management by Numbers, Financial Controls and Finance as a Dominant Function
  • Dispersal of Company Ownership and Shareholders
  • Classic Organizational Theory; Scientific Management, Bureaucratic Theory, and Administrative theory
  • Hierarchical Structure of Power, Clear Lines of Authority and Control,
  • Rules and Regulations
  • Organizational Principles
  • Bureaucracy, Bureaucratic Principles, the Role of a Bureaucratic Official
  • Administrative Management Principles
  • Management Functions; Forecasting and Planning, Organizing, Commanding or Directing, Coordinating, and Controlling
  • The Seven Activities of Management – POSDCORB; Planning, Organizing, Staffing, Directing, Coordinating, Reporting and Budgeting
  • Short, Medium and Long Range Planning; Annual, Two-Year, Five-Year and Ten-Year Plans
  • Sociological Management and the Informal Organization
  • The Executive Function
  • Authority and Incentives
  • The Acceptance Theory of Management
  • Span of Control

Part I: Origins of the Design and Management of Work – Summary

  • The Prevailing Logic
  • A New Mental Revolution
  • Illusive Forces
  • The Need For Change
  • Escape
  • Beyond Your Mindset
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4 thoughts on “Part I of my free eBook has been published

  1. Hi David

    Thanks for the link. Read through the first 3 chapters and really like the way you’ve distilled the info and presented it. Takes me back to things I’ve forgotten about the origins of current management thinking and adds in loads of detail that I didn’t know. I’m looking forward to Part 2 and 3.

    Regards, Kat

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